Welcome to Elysium Bike. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing this website or making a purchase, you agree to abide by these Terms. Please read them carefully.
2. Definitions
- “We,” “Us,” “Our,” or “Elysium Bike” refers to the company providing the products and services.
- “You” or “Customer” refers to the user of the website or purchaser of products.
- “Products” refer to electric bicycles and related accessories available on our website.
3. Eligibility
By using this site and purchasing products, you represent that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
4. Account Registration
To purchase from our site, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Order Acceptance and Pricing
- Order Confirmation: After placing an order, you will receive a confirmation email. However, this does not signify our acceptance of your order. We reserve the right to refuse or cancel any order.
- Pricing: Prices on our website are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or modify your order.
6. Payment Terms
Payment for products must be made using the payment methods provided at checkout. We reserve the right to verify payment details before processing your order.
7. Shipping and Delivery
- Shipping Policy: Orders are processed within 1-3 business days. Delivery times depend on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or customs.
- International Shipping: Duties, taxes, and customs fees for international shipments are the responsibility of the customer.
8. Returns and Refunds
- Return Policy: Products may be returned within 30 days of purchase for a refund or exchange, provided they are in original condition and packaging. Certain items, such as custom orders or sale items, may not be eligible for return.
- Refunds: Refunds will be processed within 7 business days after we receive the returned item. Shipping fees are non-refundable unless the return is due to our error.
9. Warranty
Our products come with a limited warranty covering manufacturing defects. The specific warranty period varies by product and is listed on the product page. This warranty does not cover damage caused by misuse or normal wear and tear.
10. Limitation of Liability
Elysium Bike will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount you paid for the product.
11. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Elysium Bike or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
12. User Responsibilities
You agree to use our website and products for lawful purposes only. Any unauthorized or harmful use of our website is strictly prohibited.
13. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
14. Third-Party Links
Our website may contain links to third-party sites. Elysium Bike is not responsible for the content or practices of these external websites and recommends that you review their terms and privacy policies before use.
15. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time without notice. Your continued use of the website after changes are made constitutes your acceptance of the revised Terms.
16. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State], and any disputes will be resolved in the courts of this jurisdiction.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: support@elysiumbike.com
- Phone: [Customer Service Number]
This version is complete and covers essential aspects like orders, payments, shipping, liability, and user responsibilities for Elysium Bike.