"Hello! Welcome to Elysium Bike Shop's Frequently Asked Questions (FAQ) page. We're here to help you find the perfect bike, answer your questions, or assist with any concerns you may have. Whether you're looking for mountain bikes, road bikes, or city bikes, our team is ready to guide you. With our FAQ page How can we make your ride smoother today?"
Elysium Bike Shop provides a wide variety of bicycles, including mountain bikes, road bikes, gravel bikes, city bikes, and electric bikes. We feature well-known brands like Cube, Trek, Giant, Ghost, Scott, Santa Cruz, Focus, Cannondale, and Specialized. SHOP NOW
To purchase a bike, simply browse our Online Catalog, select your desired model, and add it to your Cart. Follow the checkout process to securely complete your payment. We accept Credit Cards, Debit Cards, PayPal, Apple Pay, Wire Transfer, Bank Transfer and other payment methods.
Yes, we offer financing options to make your purchase more affordable by spreading payments over time. Detailed information is available at checkout.
We deliver bikes throughout Europe, North America, South America, Middle East and Asia. Some restrictions may apply based on the specific delivery location, but we strive to reach as many customers as possible.
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Shipping fees vary from €100.00 – €120.00 depending on the bike model and the destination. The total cost, including shipping, will be displayed during checkout.
Delivery typically takes between 3-5 business days within Europe, depending on your location and the bike’s availability. Tracking information will be provided once your order is shipped.
Elysium Bike Shop offers a 30-day return policy. You can return the bike within this period if it’s in its original condition. Refer to our Return Policy page for more details.
Bikes are shipped partially assembled for safety. Basic tools and assembly instructions are included, or you can visit a local bike shop for assistance with final assembly.
Our website provides size charts for each bike model to help you find the perfect fit based on your height and riding preferences. Our Customer Service team can also assist with sizing questions.
Yes, all bikes sold at Elysium Bike Shop come with a manufacturer warranty. The terms vary by brand and model. If you need help with a warranty claim, our support team is available to assist.
We accept major Credit Cards, Debit Cards, Apple Pay, Bank Transfer, Cash App, Wire Transfer, PayPal, and financing options. All payments are processed securely to protect your information.
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